# Why is my offer not showing? **Most Common Reason:** The product offer is either already in the customer's cart or out of stock. Flow Phantom aims to minimize upsell fatigue and provide customer education on various products. There are times when this might result in an offer not displaying at all. For more details, please refer to the 'Setting Priorities' section. **Less Common Reasons:** * The 'Add to Cart' element was not included in your offer design. * The 'Cart' element is not present on the page. * You've deleted a custom attribute on a trigger element within the Webflow designer. Refer to the 'Trigger' section for a comprehensive list of necessary custom attributes for different triggers. **Need Support?** If you encounter any issues during setup, please don't hesitate to reach out to . To expedite resolution, include the following in your email: * A screen recording detailing your issue * A link to your webflow\.io site * [Your webflow read-only link](https://university.webflow.com/lesson/share-your-site) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.flowphantom.com/faq/why-is-my-offer-not-showing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.