Why is my offer not showing?

Most Common Reason: The product offer is either already in the customer's cart or out of stock. Flow Phantom aims to minimize upsell fatigue and provide customer education on various products. There are times when this might result in an offer not displaying at all. For more details, please refer to the 'Setting Priorities' section.

Less Common Reasons:

  • The 'Add to Cart' element was not included in your offer design.

  • The 'Cart' element is not present on the page.

  • You've deleted a custom attribute on a trigger element within the Webflow designer. Refer to the 'Trigger' section for a comprehensive list of necessary custom attributes for different triggers.

Need Support?

If you encounter any issues during setup, please don't hesitate to reach out to support@flowphantom.com. To expedite resolution, include the following in your email:

Last updated